Terms and Conditions of purchase

TERMS AND CONDITIONS OF PURCHASE

Belora Stepprs®
Last updated: [01/01/2025]

1. COMPANY INFORMATION

This website, www.tiendabelora.com, is operated by Belora®, a registered trademark based in:
Belora Ltd.
Unit 8, The Digital Hub, Thomas Street, Dublin 8, D08 TCV4, Ireland
Contact email: beloramadrid@gmail.com

2. PURPOSE

These terms govern the use of www.tiendabelora.com and the purchase of products offered through it.
By placing an order, the customer declares to be over 18 years of age and legally capable of entering into binding contracts.

By completing a purchase on our site, the customer fully and unconditionally accepts these terms and conditions.

3. PRODUCTS AND PRICING

All products are shown with VAT included and are clearly described.
We reserve the right to modify prices, products, or promotions at any time without prior notice.
Orders already confirmed will not be affected.

4. ORDER PROCESS

To place an order:

  1. Select your product and add it to your cart.

  2. Review your order in the cart.

  3. Fill out your shipping and billing details.

  4. Choose your payment method.

  5. Confirm your order.

  6. Receive a confirmation email.

We reserve the right to cancel orders in cases of suspected fraud, pricing errors, or stock unavailability.

5. PAYMENT METHODS

We accept the following payment methods:

  • Credit/Debit Cards

  • Cash (only for physical pickups, if available)

  • Bank Transfer (if applicable)

All payments are processed using secure payment gateways with full encryption.

6. SHIPPING & DELIVERY TIMES

Orders are processed within 24–48 working hours.
Estimated delivery time within Ireland:

  • Standard Shipping: 1–2 working days

Delivery times may vary based on your location, demand, stock rotation, or national holidays.

7. RETURNS POLICY

You have 90 calendar days from receipt of your order to request a return if you're not satisfied.
Returns are free of charge if the product is in perfect condition and in original packaging.

To request a return, please contact us at beloramadrid@gmail.com with your order number.

8. WARRANTY

All our products are covered by the legal 2-year warranty under Irish consumer law, as per the Consumer Rights Act 2022.
(We adapted from 3 years in Spain to 2 years, per Irish law.)

9. DATA PROTECTION

We comply with the General Data Protection Regulation (EU Regulation 2016/679 - GDPR).
You can view our [Privacy Policy] for detailed information on how your personal data is used and protected.

10. GOVERNING LAW & JURISDICTION

These terms are governed by Irish law.
In the event of a dispute, the parties submit to the jurisdiction of the courts of Ireland, specifically the courts in Dublin, unless otherwise required by consumer law.

11. CONTACT

For any questions or concerns, feel free to contact us at:
📩 beloramadrid@gmail.com